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Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Haverfordwest | GPhC No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with UK GDPR and applicable data protection legislation.

Who We Are

Pharmacy Weight Loss Haverfordwest is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Haverfordwest and across the UK. We act as the data controller for all personal information you provide to us.

Data We Collect

When you use our services, we may collect the following information:

Personal details: Full name, date of birth, gender, and contact information including address, telephone number, and email address.

Health and medical information: Medical history, current medications, weight, BMI, lifestyle information, and any other clinical details necessary to assess your suitability for treatment.

Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.

Technical data: IP address, browser type, device information, and pages visited, collected automatically when you use our website.

How We Use Your Data

We use your personal and health information to:

Assess your eligibility for weight loss treatments and provide safe, appropriate clinical care reviewed and approved by our pharmacist. Prescriptions are dispensed and delivered within 1 working day of pharmacist approval.

Communicate with you regarding your orders, treatment, and any clinical follow-up required.

Process payments and maintain accurate financial records as required by law.

Comply with our legal and regulatory obligations as a GPhC registered pharmacy, including maintaining accurate patient records.

Our lawful basis for processing health data is the provision of healthcare services and, where required, your explicit consent. We retain clinical records for a minimum of 8 years in line with NHS and GPhC guidance.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies necessary for the website to function, as well as analytical cookies to monitor site performance and user behaviour. We do not use cookies to track you across third-party websites for advertising purposes.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

Healthcare providers: Where clinically necessary, we may share relevant information with other healthcare professionals involved in your care, such as your GP.

Service providers: Trusted third parties who assist us in operating our pharmacy, such as our secure payment processor, delivery courier, and IT support provider. These parties are contractually obligated to handle your data securely and only for specified purposes.

Legal obligations: Where we are required to disclose information by law, regulatory authority, or court order, including to the GPhC or other relevant bodies.

All third parties we work with are required to comply with UK data protection law.

Data Security

We take the security of your personal and medical data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to ensure ongoing security.

While we take every reasonable precaution, no method of online transmission is completely secure. We encourage you to contact us immediately if you believe your data may have been compromised.

Your Data Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask us to delete your data where there is no lawful reason for us to continue holding it. You may also request that we restrict or stop processing your data in certain circumstances, and you have the right to receive your data in a portable format.

To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please contact us:

Pharmacy Weight Loss Haverfordwest
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We may update this privacy policy from time to time. Any changes will be published on this page with an updated revision date.